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1. Processing Time
- Orders are processed within 2-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Costs
We offer the following international shipping options:
- 1. United Stated， Standard Shipping: is 10-21 business days， Express Shipping: is 6-15 business days
- 2. Canada, Europe Standard Shipping is 10-25 business days
- 3. Australia, New Zealand Standard Shipping is 10-18 business days
- 4. Mexico, Central America, South America Standard Shipping is 15-30 business days
***Due to Unforeseen delays caused by weather, public holidays, or other factors beyond our control, may affect the shipment processing time.
***Chemical contain products take extra more 10days for custom inspection processing
3. Delivery Times
Delivery times may vary due to:
- Customs clearance procedures in your country.
- Unforeseen delays caused by weather, public holidays, or other factors beyond our control.
4. Order Tracking
- Once your order is shipped, you will receive a shipment email with a tracking number within 5-8 working days after successfully placed orders.
- You can track your shipment through the shipment email or our website or the carrier's portal.
5. Contact us
- If you need any assistance with your order, please contact us immediately at pawpawboom321@gmail.com
We appreciate your understanding and thank you for shopping with us!