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    Refund Policy

    Returns

    If your product is defective, please immediately let our staff know( Contact Us )and we'll send you a replacement.

    We are unable to accept returns on retailer purchases, incorrectly purchased products, and products damaged due to customer error.

    Lastly, we do not accept returns for non-damaged items or items that have been delivered incorrectly.

    To put in a request for a return, please email our support staff ( Contact Us ). Once the claim is approved, they will ask you to send your items back to our global warehouse in Asia. Please note that the purchaser will bear any shipping costs associated with the returns.

     

    Refunds

    We offer a 30-day, no-hassle refund policy. If you aren't completely satisfied with your purchase, simply send the product back within 30 days of receiving your product and we'll promptly refund your money once we receive your product. Please note that the product must be received in original condition with the original packaging. The refund will be processed once our team confirms receipt of the return!

     

    Cancellations

    To make an order cancellation please contact us immediately: by clicking  Contact Us or pawpawboom321@gmail.com if you cancel your purchase within 24-hours, we can unconditionally refund your money. Otherwise, your items will have to be sent back to us once they reach you.

     

    Shipping Costs

    It is the responsibility of the customer to pay any shipping costs when returning a product. These costs are non-refundable. If you receive a refund on your purchase, the cost of shipping will be deducted from it.

    The time it takes for your exchanged product to reach you will largely vary on your location.

    If the item you return be over $75, we strongly encourage you to use a trackable shipping service or shipping insurance!

     

    Sale Items

    Sadly, we do not offer refunds on clearance items. Only regularly priced items are refundable.

    Should you need more information about our refund policy, please reach out to us by using this contact form Contact Us. Our customer service will reply to your email asap.

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