Shipping Policy

1. General Information

We strive to ensure that your order is delivered promptly and safely. The following policy outlines the shipping methods, costs, and timelines for our international customers.

Successfully placed orders 1st will receive an email confirmation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. please contact us within 24hr if really find out entered incorrect address information we will immediately help to update.

2. Processing Time

  • Orders are processed within 2-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods & Costs

We offer the following international shipping options:

  • 1. United Stated， Standard Shipping: is 10-21 business days， Express Shipping:  is 6-15 business days
  • 2. Canada, Europe Standard Shipping is 10-25 business days
  • 3. Australia, New Zealand Standard Shipping is 10-18 business days
  • 4. Mexico, Central America, South America Standard Shipping is 15-30 business days

***Due to Unforeseen delays caused by weather, public holidays, or other factors beyond our control, may affect the shipment processing time.

***Chemical contain products take extra more 10days for custom inspection processing

4. Delivery Times

Delivery times may vary due to:

  • Customs clearance procedures in your country.
  • Unforeseen delays caused by weather, public holidays, or other factors beyond our control.

5. Customs Duties and Taxes

International shipments may be subject to import duties, taxes, and fees imposed by your country.

  • These charges are not included in our product price or shipping cost.
  • Customers are responsible for any applicable customs fees.
  • We recommend checking with your local customs office for detailed information.

6. Order Tracking

  • Once your order is shipped, you will receive a shipment email with a tracking number within 5-8 working days after successfully placed orders.
  • You can track your shipment through the shipment email or our website or the carrier's portal.

7. Contact us

  • If you need any assistance with your order, please contact us immediately at pawpawboom321@gmail.com 

We appreciate your understanding and thank you for shopping with us!